Refund policy

We have a NO return policy. Because most items are made to order, we cannot accept returns. 

We will only replace items if error is on our part. We are not responsible for any damage caused by shipping.

To report an issue you can contact us at lushfulscentsco@gmail.com. 

You can always contact us for any return question at lushfulscentsco@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.